Job Description
Title: Call Center Executive Officer
Company Name: Migration And Admission Centre
Vacancy: 8
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, A Level
∎ Skills Required: Data Entry, Freshers can apply., Microsoft word and excel, Pronounciation
Job Responsibilities:
∎ Ensuring excellent customer service over the phone to existing and potential customers of MAC through incoming and outbound calls.
∎ Use of formal & proper language and pronunciation during the conversation with customers.
∎ Identify customer needs, give precise information with clarification, and provide appropriate solutions to ensure utmost customer satisfaction.
∎ Social media query management by replying to customer inquiries through different social media channels.
Additional Requirements:
∎ Age 18 to 50 years
∎ Both males and females are allowed to apply
∎ Customer Management and effective communication skills.
∎ Strong command of both Bangla and English
∎ Formal & proper use of language and pronunciation is mandatory/prerequisite for this position
∎ Experience in working Call Center will be given preference.
∎ Confident, articulate, and professional speaking abilities.
∎ Empathic listener and persuasive speaker.
∎ Dedication and time management.
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Oct 2023
Company Information:
∎ 14 Sep 2023
∎ Migration And Admission Centre
∎ Address : Cube, lift 3, House 07, road 17, Block D, Banani -1213, Dhaka
∎ Business : Migration & Admission Centre would like to be introduced as the largest education consulting group in Bangladesh. We are helping students’ to find appropriate programs from top-ranked universities around the world to fulfil their dream. In Migration & Admission Centre we provide a free consultation, admission, visa guidance, pre-departure, and post-departure guidance. Our specialized team combined with foreign graduates from the USA, UK, Australia, New Zealand, Europe, Malaysia, and many more countries
Category: Customer Support/Call Centre
: We are looking for some energetic people in our company. 1st month will be under internship. We will evaluate every week. Best employees will have the opportunity to work permanently with a basic salary and incentive. Interns will get incentives too from 1st month. Candidates must have his/her own laptop. Must know Microsoft Word and Excel.Males and females both can apply.Educational requirement: Minimum Bachelor's degree from any reputed institution.Job responsibilities: The applicant will have to maintain a good relationship with customers. Monitor and handle day-to-day activities and have to keep the record.Please send your CV by email.
