Call Center Executive

Job Description

Title: Call Center Executive

Company Name: NUTS & BOLTS

Vacancy: 5

Job Location: Dhaka (Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication "scripts" when handling different topics
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Seize opportunities to upsell products when they arise
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Frequently attend educational seminars to improve knowledge and performance level
∎ Meet personal/team qualitative and quantitative targets

Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Mar 2023

Company Information:
∎ 22 Feb 2023
∎ NUTS & BOLTS
∎ Address : 337/14,Haque Market,Warless Gate,Mohakhali,Dhaka-1213
∎ Web : www.nutsboltsbd.com

Category: Customer Support/Call Centre

: