Call Center Executive

Job Description

Title: Call Center Executive

Company Name: NGICON

Vacancy: Not specific

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ HSC, BBA/ MBA/ Master's degree from any reputed institution

Experience Requirements:
∎ 1 to 2 year(s)

Job Context:
∎ Sales Executive/ Call Centre Agent Required.
∎ The Marketing & Sales acts as a servicing person responsible for the conceiving, managing and executing marketing initiatives and management of all advertising programs and associated revenue pre- and post-sale.
∎ Interns can also apply for internship.

Job Responsibilities:
∎ Playing an integral role in new business development and hold responsibility for effectively managing clients.
∎ Primary day-to-day contact with clients.
∎ Finding new business opportunity.
∎ Manage and maintain campaigns.
∎ Write project and creative briefs and effectively communicate to teams.
∎ Evaluate and monitor the quality and performance of all services provided to the Client(s)
∎ Properly doing the sales given by the supervisor/higher management.
∎ Any other responsibility assigned by the Management and Supervisor.

Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ 1-2 years of experience including: corporate marketing department, digital marketing and advertising agency.
∎ Strong understanding of mapping, brand persona, and customer service.
∎ Understanding of marketing strategy, creative, photography/videography, print production, media and digital.
∎ Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implement
∎ Ability to work with a team to think strategically and act tactically in order to align our services with customer needs.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Half Yearly Increment
∎ 2 Festival Bonus (50% of the Salary)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Nov 2023

Company Information:
∎ 19 Oct 2023
∎ NGICON
∎ Address : House-343(2nd floor), Avenue-3, Road-5, Mirpur DOHS

Category: Customer Support/Call Centre

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