Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Mobile Care Service Center
Vacancy: Not specific
Job Location: Dhaka (Banglamotor)
Employment Status: Full-time
Educational Requirements:
∎ SSC, HSC
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Talk to the customer well.
∎ Mobile servicing information needs to be communicated to the customer.
∎ You need more than luck to succeed in affiliate business.
∎ Provide excellent customer service to enhance customer's experience.
∎ Respond to customer inquiries via online messages and over the phone.
∎ Initiate sale, process the sale, follow up.
∎ Provide after-sales support to gather important feedback from customers.
∎ Establish, make phone calls to targeted customers, assess and qualify for sales development.
∎ Answering customer queries through various social media platforms.
∎ Arrange sales appointments and create sales opportunity.
∎ Identify and assess customers' needs to achieve satisfaction.
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
∎ Service to ensure understanding on customer's requirements.
∎ Strong communication skills along with active listening.
∎ Basic knowledge in Microsoft Office and basic computing.
∎ Experienced in sales and marketing or customer service is a plus.
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Feb 2022
Company Information:
∎ 1 Feb 2022
∎ Mobile Care Service Center
∎ Address : 500/E, Motalib Plaza, Hatirpool.
∎ Web : https://www.facebook.com/mobilecare500e
∎ Business : All mobile service providers like Android and iOS
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 10th Feb 2022
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