Call Center Executive

Job Description

Title: Call Center Executive

Company Name: House Of Harmony

Vacancy: 1

Age: 25 to 30 years

Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:
∎ At least 3 years

Published: 16 Feb 2025

Requirements:

Additional Requirements:
∎ Age 25 to 30 years

Responsibilities & Context:
∎ Respond to customer inquiries via phone, email, and chat.
∎ Provide accurate and timely information about products and services.
∎ Handle customer inquiries related to healthcare products and services.
∎ Provide accurate information on healthcare solutions and support.
∎ Resolve customer issues with empathy and professionalism.
∎ Maintain detailed records of customer interactions.
∎ Collaborate with team members to improve customer service.
∎ Follow up with customers to ensure their issues are resolved.
∎ Respond to customer inquiries via phone, email, and chat.
∎ Provide accurate and timely information about products and services.
∎ Handle customer inquiries related to healthcare products and services.
∎ Provide accurate information on healthcare solutions and support.
∎ Resolve customer issues with empathy and professionalism.
∎ Maintain detailed records of customer interactions.
∎ Collaborate with team members to improve customer service.
∎ Follow up with customers to ensure their issues are resolved.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Motijheel)

Job Highlights:
∎ Bachelor/Degree or equivalent educational qualification.
∎ Prior experience in healthcare customer support is an advantage.
∎ Excellent communication skills in Bangla and English.
∎ Basic computer knowledge, including MS Office applications.
∎ Bachelor/Degree or equivalent educational qualification.
∎ Prior experience in healthcare customer support is an advantage.
∎ Excellent communication skills in Bangla and English.
∎ Basic computer knowledge, including MS Office applications.

Company Information:
∎ House Of Harmony
∎ BDDL Wahed Tower,94 Motijheel Dhaka 1000.

Address::
∎ BDDL Wahed Tower,94 Motijheel Dhaka 1000.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 27 Feb 2025

Category: Medical/Pharma

Interested By University

University Percentage (%)
National University 7.81%
University of Dhaka 3.24%
Jagannath University 2.23%
Tejgaon College 1.56%
Govt. Eden Mohila College 1.45%
Eden mohila college 1.34%
Stamford University Bangladesh 1.34%
Dhaka International University 1.00%
Govt. Titumir College 1.00%
Dhaka College 0.89%

Interested By Age Range

Age Range Percentage (%)
20-30 75.78%
31-35 15.40%
36-40 4.58%
40+ 1.79%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 57.70%
20K-30K 35.71%
30K-40K 5.02%
40K-50K 0.78%
50K+ 0.78%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 26.90%
0.1 - 1 years 11.38%
1.1 - 3 years 24.00%
3.1 - 5 years 18.08%
5+ years 19.64%