Job Description
Title: Call Center Executive (Female)
Company Name: AL Jami Air International
Vacancy: 05
Job Location: Dhaka (Paltan)
Employment Status: Full-time
Educational Requirements:
∎ Minimum HSC Passed from any background. BBA/MBA from reputed public or private university. Students and fresher are encouraged to apply for this position
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Must have handled inbound and outbound calls. Generate new sales or subscriptions to the different services offered.
∎ Strong phone and verbal communication of listening and speaking skill.
∎ Ask questions to understand customer requirements and close sales.
∎ Maintain records of the conversations with the customer and analyze the data.
∎ Maintain and file all invoices and other applicable supporting documentation.
∎ Should have good convincing skills and excellent sales skills.
∎ Handle critical customers with effective and gentle communication skills.
∎ Responding to customer service issues in a timely manner.
∎ Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
∎ Self-Motivated and able to work under pressure in a fast-paced working environment.in a professional manner & forwarding incoming phone calls.
∎ Manage first-line contact, to ensure that they are managing high-volume calls from customers.
∎ Day to day planning and report management ability.
Additional Requirements:
∎ Age 19 to 35 years
∎ Only females are allowed to apply
Salary:
∎ Attractive salary package will be offered to the qualified candidates
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Dec 2023
Company Information:
∎ 12 Nov 2023
∎ AL Jami Air International
Category: Customer Support/Call Centre
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