Call Center Executive

Job Description

Title: Call Center Executive

Company Name: eboighar.com

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation from any reputed university
∎ Educational qualification may be relaxed based on experiences and expertise.

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Center Agent, Call Center Operation
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Listen & handle customer queries about products & services effectively.
∎ Provide excellent customer service and proper information to the customers with ensuring customer satisfaction.
∎ Identify customer needs and provide necessary and effectively solutions.
∎ Perform every call actively to solve client's problem.
∎ Take feedback from customer about service.
∎ Report manager for complicated issues.
∎ Handle inbound and outbound calls in a timely manner.
∎ Perform any other assignment given by the manager.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Honest, energetic, dedicated and polite in manner with positive personality.
∎ Ability to handle sensitive information in a confidential manner.
∎ Pro-active, independent and result oriented.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Training and Professional Courses

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Mar 2022

Company Information:
∎ 23 Mar 2022
∎ eboighar.com

Category: Customer Support/Call Centre

: Interested candidates are requested to fill up the following Google form:https://forms.gle/gGAbwiq4prauLdBw9No application will be accepted without submitting Google form.