Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Beauty Clinic

Vacancy: 05

Job Location: Dhaka (Khilkhet, Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Ecommerce
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answering the massage conversation of customers very fast.
∎ For female candidates may perform live by video conversations with customers.
∎ Having cosmetics and skin care products knowledge will be considered extra qualification.
∎ Doing job any e-commerce company will be preferred.
∎ Answering incoming calls from customers and ensure instant customer satisfaction on product query.
∎ Responsible for making outbound and follow-up calls
∎ Respond to customer inquiries regarding product quality, complaints and feedbacks
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information.

Additional Requirements:
∎ Age at most 28 years
∎ Both males and females are allowed to apply
∎ Must be Fluent in English.
∎ Must be Computer Literate.
∎ Punctual and honest in manner.
∎ Need to work at Shift wise Timing .

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: February 5, 2020

Company Information:
∎ Beauty Clinic
∎ Address : #House:14, #Road:03,Nikunja-2, Khilkhet, Dhaka-1229
∎ Web : https://www.facebook.com/OriginalProductStore

Category: Customer Support/Call Centre