Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Anzam Global Limited

Vacancy: 10

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Skills Required: Call Center, call center training, Client Support, Computer Software, good communication skill

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center

Job Context:
∎ provide our customers with the best-in-class customer service on Facebook, Instagram and On
∎ Phone Call + daily operational activities.

Job Responsibilities:
∎ Communicate with customer over phone and email.
∎ Provide excellent customer service to enhance customer's experience.
∎ Respond to customer inquiries via online messages and over the phone.
∎ Maintain necessary customer contact cycle to ensure customer expectations are met.
∎ Ability to handle customers in a good manner.
∎ Data entry & reporting expert.
∎ Inform customers about products and services.
∎ Make overview daily report and submit to concern team leader.
∎ Strong interpersonal and communication skills.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply

Salary: Tk. 15000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jul 2021

Company Information:
∎ 14 Jul 2021
∎ Anzam Global Limited
∎ Address : 1/A, Road:7, Sector:7, Uttara, Dhaka-1230.
∎ Web : http://www.anzamglobal.com
∎ Business : Anzam Global Limited is launching a digital marketing(e-commerce, job policy, whole sales, affiliate marketing and vendor points) product based mobile app to bring the daily necessity to the market place.

Category: Customer Support/Call Centre

:

Source: bdjobs.com

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