Job Description
Title: Call Center Executive
Company Name: Ankur Business Center
Vacancy: --
Age: 20 to 35 years
Location: Dhaka (Uttara)
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 7 Nov 2024
Education:
∎ HSC to Bachelor's degree at a Reputed University.
∎ HSC to Bachelor's degree at a Reputed University.
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
∎ At least 2-3 years’ experience in this position.
∎ The applicants should have experience in the following areas: ROBI, Grameen Phone or Reputed E-commerce company.
∎ Customer care and any Reputed company.
∎ Fluent in speaking and writing English.
∎ Creativity, Innovation and flair.
∎ Ability to generate ideas and concepts.
∎ A pro-active approach.
∎ Honest, dedicated, and hard-working.
∎ Candidates having frequent job-switching tendencies need not apply.
∎ Self-motivated working team player and able to work under pressure.
∎ At least 2-3 years’ experience in this position.
∎ The applicants should have experience in the following areas: ROBI, Grameen Phone or Reputed E-commerce company.
∎ Customer care and any Reputed company.
∎ Fluent in speaking and writing English.
∎ Creativity, Innovation and flair.
∎ Ability to generate ideas and concepts.
∎ A pro-active approach.
∎ Honest, dedicated, and hard-working.
∎ Candidates having frequent job-switching tendencies need not apply.
∎ Self-motivated working team player and able to work under pressure.
Responsibilities & Context:
∎ Receiving calls from clients and converting them to sales.
∎ Ensuring the product agreement with business strategy.
∎ Able to communicate independently with foreign customers over the phone and email.
∎ You have to be mentally strong as well as confident to perform this, Job.
∎ Maintaining regular contact with customers (Phone, Messenger, WhatsApp etc.).
∎ Reply text and tell about our offers and our service in different platform.
∎ Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
∎ Provide accurate information about our products and services. Schedule appointments for sales representatives. Achieve specified sales targets within the timeline.
∎ Receiving calls from clients and converting them to sales.
∎ Ensuring the product agreement with business strategy.
∎ Able to communicate independently with foreign customers over the phone and email.
∎ You have to be mentally strong as well as confident to perform this, Job.
∎ Maintaining regular contact with customers (Phone, Messenger, WhatsApp etc.).
∎ Reply text and tell about our offers and our service in different platform.
∎ Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
∎ Provide accurate information about our products and services. Schedule appointments for sales representatives. Achieve specified sales targets within the timeline.
Compensation & Other Benefits:
∎ Mobile Bill.
∎ Salary Review: Yearly.
∎ Festival Bonus: 2
∎ Ration KPI based on work Efficiency.
∎ Pension facility is available.
∎ Salary is paid on 3rd to 5th day of every month
∎ Mobile Bill.
∎ Salary Review: Yearly.
∎ Festival Bonus: 2
∎ Ration KPI based on work Efficiency.
∎ Pension facility is available.
∎ Salary is paid on 3rd to 5th day of every month
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Uttara)
Company Information:
∎ Ankur Business Center
∎ House-03, Road-10, Sector-01, Uttara, Dhaka-1230
∎ Ankur provides all kind of
home appliances, TV, refrigerators, AC, mobile phones, air ticket and fashion wear at low prices. We always ensure the best quality.
Address::
∎ House-03, Road-10, Sector-01, Uttara, Dhaka-1230
∎ Ankur provides all kind of home appliances, TV, refrigerators, AC, mobile phones, air ticket and fashion wear at low prices. We always ensure the best quality.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 17 Nov 2024
Category: Customer Support/Call Centre
