Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Al Aswad Travels

Vacancy: 02

Job Location: Dhaka (Paltan)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Center work experience will get preference.
∎ The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Call Center

Job Responsibilities:
∎ Provide superior service to all customers by understanding their needs/questions and responding to them in a professional and timely manner.
∎ Manage online sales and follow up until the order is delivered.
∎ Receiving customer inquiries over the phone following the instructions.
∎ Keeping accurate records of customer information.
∎ Handle client complaints and offer appropriate solutions to establish long-term customer relationships.
∎ Other related tasks delegated by management.

Additional Requirements:
∎ Age at least 18 years
∎ Only males are allowed to apply

Salary:
∎ Tk. 9000 (Monthly)
∎ As per Company policy

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Feb 2023

Company Information:
∎ 19 Jan 2023
∎ Al Aswad Travels
∎ Business : Travel Agent.

Category: Customer Support/Call Centre

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