Call Center Agent

Job Description

Title: Call Center Agent

Company Name: StyleZonee

Vacancy: 5

Job Location: Dhaka (Tejgaon, Tejgaon Industrial Area)

Employment Status: Full-time, Part-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Data Entry, Good vocal tone is desired, Google Sheets, Microsoft Office Applications

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Context:
∎ Call Center Executive
∎ job Nature:
∎ Full-time (9:00 AM - 6:00 PM)
∎ (3:00 PM-11:00 PM)

Job Responsibilities:
∎ Answering incoming calls from customers to take inquiries
∎ and
∎ questions, handling complaints, troubleshooting problems and
∎ providing information.
∎ Call potential leads.
∎ Build a strong relationship with the customer.
∎ Collect customer's feedback and make report of that.
∎ Follow up customer calls.

Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ The incumbent should possess client friendly attitude
∎ Should have patience and problem solving manner
∎ Should understand client needs
∎ Excellent verbal and written communication skill
∎ Should be well conversant in MS Word, MS Excel and google sheet

Salary: Tk. 8000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Feb 2023

Company Information:
∎ 24 Jan 2023
∎ StyleZonee
∎ Address : 236/2 ?1st Floor , commissioner goli, East Nakhalpara , Tejgoan ,Dhak 1215
∎ Web : https://www.facebook.com/StyleZonee

Category: Customer Support/Call Centre

: Students can apply for this job as we work in 2 shifts 9 am to 5 pm and 3 pm to 11 pm.