Job Description
Title: CALL CENTER AGENT
Company Name: SHAN TRAVEL
Vacancy: 10
Age: 27 to 40 years
Location: Dhaka (Uttara Sector 7)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Consulting Firms, Overseas Companies, Call Center
∎ Freshers are also encouraged to apply.
Published: 28 Nov 2024
Education:
∎ HSC, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 27 to 40 years
Responsibilities & Context:
∎ Customer communication: Answering calls, emails, and web chats, and managing inbound and outbound communications
∎ Customer service: Identifying customer needs, solving problems, and providing technical assistance
∎ Sales: Making tele-sales calls, upselling products and services, and generating new sales opportunities
∎ Customer relationship building: Building sustainable relationships with customers and boosting customer loyalty
∎ Customer feedback: Reporting on customer feedback and managing customer databases
∎ Administrative tasks: Processing orders, forms, and applications, and completing call logs and reports
∎ Equipment maintenance: Maintaining communication equipment and reporting problems:
∎ Multitasking: Handling multiple calls simultaneously and managing concurrent tasks across various channels
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
∎ YEARLY OFFICE TOUR.
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Uttara Sector 7)
Company Information:
∎ SHAN TRAVEL
∎ BANGLADESH OFFICE: BNS CENTER, LIFT-8, ROOM NO-802, SECTOR-7, UTTARA, DHAKA
∎ TRAVEL AGENCY AND STAFFING
Address::
∎ BANGLADESH OFFICE: BNS CENTER, LIFT-8, ROOM NO-802, SECTOR-7, UTTARA, DHAKA
∎ TRAVEL AGENCY AND STAFFING
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 4 Dec 2024
Category: Customer Support/Call Centre
