Call Center Agent (Night Shift Only)

Job Description

Title: Call Center Agent (Night Shift Only)

Company Name: LawQ.ca

Vacancy: 2

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ A Level, O Level
∎ Skills Required: English speaking

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Centre Supervision/ Management
∎ Freshers are also encouraged to apply.

Job Context:
∎ This is a NIGHT SHIFT JOB. So, please do not apply if you`re not comfortable & experienced working at NIGHT SHIFT.
∎ Previous Experience in INTERNATIONAL CALL CENTER is Strongly Preferable.
∎ However, Freshers are also encouraged to apply if & only you are very good & strong in English Communications.

Job Responsibilities:
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for USA Nationalities over the phone on a daily basis as per instruction.
∎ Manage outbound calls to Customers USA in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ 09 hours daily Shift Time.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ You have to fill up your daily, weekly and monthly goal for extra monthly commission apart from Basic salary.
∎ Day to day planning and report management ability.
∎ Should have self-supervision skill and performance management skill.

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Applicants must have a good knowledge of English and an eye for detail, as you will have to communicate with our clients via live chat, email & live calls
∎ Self-motivated and willing to work within the SHIFT TIME with consistency.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.

Salary:
∎ Tk. 20000 - 40000 (Monthly)
∎ Age 18 to 25 yearsBoth males and females are allowed to applyApplicants must have a good knowledge of English and an eye for detail, as you will have to communicate with our clients via live chat, email & live calls.Both Males and Females are highly encouraged to apply.Self-motivated and willing to work within the SHIFT TIME with consistency.Must be smart enough to handle any difficult situation that may rise during maintaining teams.

Application Deadline: April 4, 2020

Company Information:
∎ LawQ.ca
∎ Address : Chairmanbari, Banani
∎ Web : www.lawq.ca

Category: Customer Support/Call Centre

Source: bdjobs.com

Similar Jobs

Customer Support cum Live Presenter

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Officer-Customer Service

Tele Sales Executive

Executive (Customer Support and Transcription)

Executive- Customer Care Centre

Customer Support Executive

Office Executive - Night Shift

Customer Relationship Officer

Customer Support and Sales Executive

Executive (Female)

Customer Relation Executive (Female)

Manager- Ocean Freight

Call Center Agent

Customer Relationship Executive

Team Leader, Customer Care

Call Center Representative- Tele Sales

Jr. Executive/ Executive - Call Center

Travel Counselor - Sales Executive (Night Shift)

Executive/Sr. Executive (Customer Service, Export)

Contact Center Agent

Executive, Customer Relationship Management (Tech Sales)

Aftersales, Executive

Customer Relationship Executive - Team Lead

Customer Relation Manager

Scribe

Customer Relationship Officer(Female)

Customer Service Executive

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Customer Service Officer