Call Center Agent

Job Description

Title: Call Center Agent

Company Name: Digital Fashion

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ University/college degree is an asset.

Job Responsibilities:
∎ Obtains client information by answering telephone calls; interviewing clients; verifying information.
∎ Determines eligibility by comparing client information to requirements.
∎ Informs clients by explaining procedures; answering questions; providing information.
∎ Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
∎ Accomplishes sales and organization mission by completing related results as needed.

Additional Requirements:
∎ Previous customer service experience, especially in particular industry, preferred.
∎ Call Center Agent Qualifications / Skills:
∎ Verbal communication
∎ Phone skills
∎ Listening
∎ Data entry skills
∎ People skills
∎ Informing
∎ Customer focus
∎ Customer service
∎ Attention to detail
∎ Professionalism
∎ Multi-tasking

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Apr 2021

Company Information:
∎ 23 Mar 2021
∎ Digital Fashion
∎ Address : Shamshunnahar Complex, H# 31/C/1, Topkhana Road, Segunbagicha, Dhaka
∎ Web : www.digitalfashionbd.com

Category: Customer Support/Call Centre