Call Center Agent (Chittagong)

Job Description

Title: Call Center Agent (Chittagong)

Company Name: Xtreme Solution

Vacancy: 06

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Port City International University,Premier University, Chittagong,International Islamic University, Chittagong,East Delta University, Chittagong,University of Science and Technology, Chittagong students will get preference
∎ Skills Required: IT Support Service,Telecommunication Service

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Centre Supervision/ Management, Call centre training, Customer Support through Phone, Face-to-Face Customer Support, QC (Quality Control) of Customer Service
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ Remotely troubleshooting through phone.
∎ Resolve customer complaints quickly and effectively
∎ Update client inquiry.
∎ Produce feedback to customer's complains on priority basis and handle critical customer.
∎ Any other tasks assigned by the management.

Additional Requirements:
∎ Age 20 to 28 years
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ 1000Tk. bonus will be provided for regular attendance.Sales commission will be provided.Salary is hourly basis.

Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Half Yearly

Application Deadline: August 11, 2019

Company Information:
∎ Xtreme Solution
∎ Address : BTI Landmark, Plot # 549/646, Wireless Moor, Zakir Hossain Road, West Khulshi, Chittagong
∎ Web : www.xtreme-solution.com, fb.com/xtremesolution.bd

Category: Customer Support/Call Centre

Read Before Apply: Please don't apply if you are not interested to work at call center in Chittagong.