Call Center Agent And Client Service Executive

Job Description

Title: Call Center Agent And Client Service Executive

Company Name: VitaSkin

Vacancy: 5

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline.

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Client Relationship Management, Customer Care, Customer Service

Job Responsibilities:
∎ Providing introductory information to new customers.
∎ Ensuring that customers are satisfied with services.
∎ Following up with clients or customers to check that they're still satisfied with any purchases.
∎ Determining the quickest, most effective ways to answer a client's or customer's questions.
∎ Escalating queries and concerns.
∎ Troubleshooting common issues with a product or service.
∎ Overseeing the customer service process.
∎ Resolving customer complaints brought to your attention.
∎ Planning the training and standardization of service delivery.
∎ Monitoring the work of individual representatives and of the team.
∎ Conducting quality assurance surveys with customers and providing feedback to the staff.
∎ Possessing excellent service knowledge to enhance customer support.
∎ Maintaining a pleasant working environment for your team.
∎ Typing speed is required.
∎ Should have the ability to handle any type of situation.

Additional Requirements:
∎ Age 22 to 35 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Nov 2022

Company Information:
∎ 26 Oct 2022
∎ VitaSkin
∎ Address : Delvistaa Fuljhuri (level: 9), Plot: 759 (old) 59 (new), Satmasjid Road, Dhanmondi
∎ Web : https://www.vitaskinclinic.com
∎ Business : We provide non-surgical aesthetic treatment for skin and hair and all our treatments are performed with modern medical-grade equipment and advanced technology. And all treatments are performed by our experienced staff, who are certified Doctors, Registered Nurses, and trained therapists.

Category: Customer Support/Call Centre

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