Business Executive - Customer Care
Job Description
Title: Business Executive - Customer Care
Company Name: Cellsii.com
Vacancy: Not specific
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: Customer Care, Customer Handling, Customer relationship, Customer Service, Customer Support through Phone
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Care, Customer Handling, Customer Service, Customer Support through Phone
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.
Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ Must be sincere, honest and proactive
∎ Typing speed must be satisfactory
∎ Basic knowledge on MS Office, internet browsing.
Salary: Tk. 11000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2
Application Deadline: 29 Oct 2020
Company Information:
∎ 20 Oct 2020
∎ Cellsii.com
∎ Address : House: 1, Road: 3F, Sector: 9, Uttara, Dhaka
∎ Web : www.cellsii.com
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 29th Oct 2020
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