Job Description
Title: Asst. Executive/ Executive - International Call Centre
Company Name: Blue Pineapple Technology Ltd
Vacancy: 04
Age: 22 to 30 years
Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center
Published: 4 Jun 2024
Education:
∎ Bachelor/Honors, Masters
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
Responsibilities & Context:
∎ Manage large amounts of inbound and outbound international calls in a timely manner.
∎ Follow communication “scripts” when handling different topics.
∎ Identify customers’ needs, clarify information, research every issue and provide solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Previous working experience in a customer support role.
∎ Strong phone and verbal communication skills along with active listening skill.
∎ Familiarity with CRM systems and practices.
∎ Customer focus and adaptability to different personality types.
∎ Ability to multi-task, set priorities and manage time effectively
∎ Age 22 to 30 years.
∎ Job Responsibilities:
∎ Manage large amounts of inbound and outbound international calls in a timely manner.
∎ Follow communication “scripts” when handling different topics.
∎ Identify customers’ needs, clarify information, research every issue and provide solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Additional Requirements:
∎ Previous working experience in a customer support role.
∎ Strong phone and verbal communication skills along with active listening skill.
∎ Familiarity with CRM systems and practices.
∎ Customer focus and adaptability to different personality types.
∎ Ability to multi-task, set priorities and manage time effectively
∎ Age 22 to 30 years.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ Blue Pineapple Technology Ltd
∎ GA-25/4, YB Hasan Uddin Tower (6th floor), Pragati Sarani Road, Shahjadpur, Gulshan-02, Dhaka-1212
∎ We are a Leading Multinational IT Company.
Address::
∎ GA-25/4, YB Hasan Uddin Tower (6th floor), Pragati Sarani Road, Shahjadpur, Gulshan-02, Dhaka-1212
∎ We are a Leading Multinational IT Company.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 4 Jul 2024
Category: Customer Support/Call Centre
