Assistant Officer (Receptionist) for Appointment Desk

Job Description

Title: Assistant Officer (Receptionist) for Appointment Desk

Company Name: Islami Bank Hospital, Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Job Responsibilities:
∎ Obtain Client information by answering Telephone calls.
∎ To provide required information regarding hospital service i.e. Doctors, ICU, NICU, Dialysis, Consultants serial etc. to patients.
∎ Resolving the complaints of patients & other stakeholders through proper communication.
∎ Communicate with different persons Promotional activities related to the hospital.
∎ Ability to handle stressful situation appropriately.
∎ Knowledge of patient service practices and principles.
∎ Receiving patient's complaints and provide them with effective resolution.
∎ To be fully oriented with hospital philosophy, goal, rules & regulations.

Additional Requirements:
∎ Age 18 to 30 years
∎ Excellent Communication skill to interact with patients and demonstrate good listening skills.
∎ Must have Good communication skill both in Bangla and English with proper accent.
∎ Good computer skill is MS Office (Word/Excel/PowerPoint/Email) required with good typing skill.
∎ Experienced candidates in relevant field (Call Center Environment) will be given preference.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2021

Company Information:
∎ 14 Jun 2021
∎ Islami Bank Hospital, Dhaka

Category: Secretary/Receptionist