Experience
- At least 10 years
- The applicants should have experience in the following business area(s): ISP, Telecommunication
Education
- Bachelor of Science (BSc) in Computer Science, Electrical & Electronic Engineering, Information Technology
Requirements
- At least 10 years
- The applicants should have experience in the following business area(s): ISP, Telecommunication
Additional Requirements
- Age 35 to 55 years
Experience
- At least 10 years of experience in ISP or carrier-grade network operations.
- At least 3 years of experience leading NOC or Network Operations teams.
Technical Skills & Expertise required:
- Strong knowledge of BGP, OSPF, MPLS, VXLAN, VRF, IPv6, and QoS.
- Hands-on experience with Cisco, Juniper, Huawei, and MikroTik.
- Experience with GPON/EPON, FTTH, network monitoring, and DDoS mitigation.
- Knowledge of IRR, RPKI, traffic engineering, and capacity planning.
- Strong troubleshooting skills in large-scale ISP environments.
Responsibilities & Context
Lead and manage 24×7 NOC operations to ensure maximum network availability and SLA compliance.
Monitor and maintain ISP backbone, core, edge, FTTH, GPON/EPON, and enterprise networks.
Lead major incident management, troubleshooting, and Root Cause Analysis (RCA).
Manage NOC engineers, Team Leads, and Branch Office teams, including shift planning and performance evaluation.
Act as the final escalation point for critical network incidents.
Coordinate with Core Network, Transmission, System, Security, upstream providers, IXs, and vendors.
Oversee network monitoring using LibreNMS, Zabbix, Cacti, SmokePing, and related tools.
Ensure timely execution of maintenance and emergency activities.
Monitor network performance, capacity, latency, and packet loss, implementing proactive improvements.
Maintain network documentation, SOPs, incident reports, and operational KPIs.
Drive process improvements and mentor team members through technical guidance and training.
Any other task assigned by the supervisor related to NOC.
Job Other Benifits
- Provident fund,T/A,Mobile bill
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
- Salary Review: Yearly
Benefits are applicable as per the organization`s policy