Job Description
Title: Assistant Manager - Import Operations & Customer Service
Company Name: WAC Logistics Limited
Vacancy: 1
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ At least 4 years
∎ The applicants should have experience in the following business area(s):Freight forwarding
Published: 2 Jul 2024
Requirements:
Additional Requirements:
∎ At least 4 years of experience with fair understanding of both Air & Ocean Import Freight Customer Service & Operations·
∎ Excellent Oral & Written communication skill in English·
∎ Good leadership quality·
∎ Ability to work under pressure·
∎ Sound working experience of ERP Solution (Freight Forwarding) software
Responsibilities & Context:
∎ To play as Key Customer Operation Support (Local and Overseas)
∎ Rate query with agent and update the respected customers.
∎ Develop relationship with Agent for their nominated shipment
∎ Corresponding with overseas agent regarding operation and Documentation issue.
∎ Ensure all operational related docs and DN receive from overseas agent for smooth operation procedure.
∎ Ensure 100% effort to secure the business
∎ Follow up with Airport/ Chittagong peers to collect docs & release D/O
∎ WAC Logistics Limited (www.wacbangladesh.com) is one of the leading Freight Forwarding Company in the country involved in Air Freight & Ocean Freight business through our principals & overseas offices across the world. We are looking for a dedicated person to fill up "Assistant Manager - Import Operations & Customer Service" position, who will be assigned to perform Import Freight arena (Air & Sea) & The KEY Job Responsibilities will be:
∎ To play as Key Customer Operation Support (Local and Overseas)
∎ Rate query with agent and update the respected customers.
∎ Develop relationship with Agent for their nominated shipment
∎ Corresponding with overseas agent regarding operation and Documentation issue.
∎ Ensure all operational related docs and DN receive from overseas agent for smooth operation procedure.
∎ Ensure 100% effort to secure the business
∎ Follow up with Airport/ Chittagong peers to collect docs & release D/O
Skills & Expertise:
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Festival Bonus: 2
∎ We offer very competitive remuneration package and good career progress. Other benefits include Festival Bonus, Performance Bonus, Provident Fund, Gratuity, Medical, Hospitalization Insurance, Life Insurance, Subsidized Lunch facility & others as per company policy
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ WAC Logistics Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Jul 2024
Category: Customer Support/Call Centre
