Assistant Manager (Customer Service Deptt)

Job Description

Title: Assistant Manager (Customer Service Deptt)

Company Name: A big Shipping Agency House Representing numbers of Main Line Operator

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters in any Discipline, for highly experienced person Education Qualification may be relaxed up to graduation level.

Experience Requirements:
∎ 5 to 7 year(s)

Job Responsibilities:
∎ Handle day to day Jobs of Customer service Dept, with latest shipping industry Techniques and methods.
∎ Support Company's Customer's regarding service-related requirements and ensure their satisfaction.
∎ Prepare Reports and update booking/lifting data as per company software system.

Additional Requirements:
∎ Age 30 to 45 years
∎ Both males and females are allowed to apply
∎ Experience in the CSR Dept of any MLO (Main Line Operators) or Freight Forwarding companies in Dhaka.
∎ Only experienced person in the CSR Deptt will call for interview.
∎ Computer Literacy and proficiency in customer service-based software.
∎ Outstanding written and verbal communication skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ Per Company Rules

Application Deadline: September 19, 2019

Company Information:
∎ A big Shipping Agency House Representing numbers of Main Line Operator
∎ Business : Container Shipping/ Ocean Carrier

Category: Customer Support/Call Centre