Assistant Front Desk Officer

Job Description

Title: Assistant Front Desk Officer

Company Name: The Barakah Hospital Modonpur Plc

Vacancy: --

Age: 20 to 28 years

Job Location: Narayanganj

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital

• Age 20 to 28 years
• Only Male

• Excellent communication and interpersonal skills.

• Smart, presentable, polite, and customer-service oriented.

• Computer Skill

• Strong organizational and multitasking abilities.

• Ability to work under pressure in a busy and dynamic environment.

• Understanding of medical billing and accounts receivable.

• Must be able to work in multiple shifts (morning, evening, night).

Job Context

Ensure excellent service standards, respond efficiently to customer needs and maintain customer satisfaction as priority.

Responsibilities

• Day-to-day functions of the OPD and IPD patients in providing information, cordially receiving all clients, maintaining admission procedure by using ERP software.

• Maintain and input all financial charge related to the patients’ services.

• Assist in preparing and implementing charges in the accounting system as required.

• Monitor and collect accounts receivables.

• Data entry of all patient charges and refunds.

• Maintain billing and doctor’s payment log and complete all crossovers billing.

• Completing all Medicare billing forms and back-up information required.

• Keeping in touch with the patient parties to realize all dues.

• Communicate with the clinical staff to ensure availability all appropriate patient information.

• Deal with sensitive medical information and maintain confidentiality.

• Comply with any other assignment as instructed by the authority.

• Salary Review: Yearly
• Festival Bonus: 2

• Incentive Bonus : Yearly as per company policy.

• Medical Benefit : At subsidized cost for self and dependent family members.

• Leave facility : As per company policy.