American Citizen Services Assistant (Deputy)

Job Description

Title: American Citizen Services Assistant (Deputy)

Company Name: The Embassy of the United States of America

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in Science, Arts or Commerce is required. (U.S. equivalent College Studies). (You must attach a copy of your bachelor's degree certificate along with your application form.)

Experience Requirements:
∎ At least 3 year(s)

Additional Requirements:
∎ Three years progressively responsible experience involving complex regulatory material and/or public/customer services.
∎ Level IV (speaking/reading) English is required. Level IV (speaking/reading) Bangla is required. This may be tested.
∎ Must be able to perform duties effectively and tactfully in a high-pressure workplace; must demonstrate well-developed team skills and contribute to a collegial work environment and must possess expert interpersonal skills. Incumbent must demonstrate highly developed oral communications skills, including highly developed tact, diplomacy, persuasion, and ability to assist often highly emotional customers with compassion and empathy. Must exercise sound judgement in referring inquiries to ACS Supervisor, ACS Officer, or Consular Management. Regularly required to enter quickly and accurately data into various consular software applications.

Application Deadline: December 8, 2019

Company Information:
∎ The Embassy of the United States of America

Category: General Management/Admin

Read Before Apply: Applicants must submit the application form & required documents either by regular mail (postal service) or, deliver by hand to the south barrier of the U.S. Embassy to be considered.