AAP/CFM Assistant
Job Description
Title: AAP/CFM Assistant
Company Name: Gonoshasthaya Kendra, Cox's Bazar
Vacancy: --
Age: 25 to 35 years
Location: Noakhali
Maximum Salary: Tk. 38000 (Monthly)
Experience:
∎ At least 2 years
Published: 20 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ 1-year work experience in the Rohingya response will be preferred;
∎ Written and spoken Bangla
∎ Ability to communicate in the Rohingya language (spoken Chittagong dialect )
∎ Additional Requirements
∎ 1-year work experience in the Rohingya response will be preferred;
∎ Written and spoken Bangla
∎ Ability to communicate in the Rohingya language (spoken Chittagong dialect )
Responsibilities & Context:
∎ Responsible for ensuring CFM mechanisms are in the nutrition sites to strengthen the quality and accountability of the Nutrition program especially in regards to information sharing, participation of the beneficiaries, complaints and response mechanism
∎ Ensuring that CFM systems are always functional at the facility level & making sure beneficiaries understand that their privacy is well-reserved
∎ Guide beneficiaries who seek help (information, assistance, or feedback).
∎ Ensuring confidentiality and security of all informational resources related to feedback and complaints from beneficiaries
∎ Receiving complaints and feedback and responding to inquiries of the beneficiaries or others at the complaint desk in the Integrated Nutrition facility
∎ Writing the complaint on behalf of the participant at the facility or HH level maintaining confidentiality
∎ Ensuring that accountability to the affected population is understood and implemented.
∎ Maintaining effective record and filing system for all complaints solved and pending issues including correspondences.
∎ Clearly communicate the outcome of the action with the beneficiaries and communities when applicable, including follow-up/response with beneficiaries
∎ Providing technical advice and support to the participants through the Helpdesk
∎ Maintaining the beneficiaries database of the nutrition center to ensure entitlement account-ability
∎ Liaise with local authorities, community leaders, or other stakeholders to support the resolution of complaints.
∎ Responsibilities & Context
∎ GK was created in 1972 with two visions. Firstly, "the fate of the poor decides the fate of the country". Secondly, the "development of the country depends on the development of women". Since 2017, Gonoshasthaya Kendra (GK) and Multiple Donors have entered in a partnership to respond to the Rohingya crisis in Cox Bazar & Bhasanchar.
∎ Job Location: Bhasanchar
∎ Responsible for ensuring CFM mechanisms are in the nutrition sites to strengthen the quality and accountability of the Nutrition program especially in regards to information sharing, participation of the beneficiaries, complaints and response mechanism
∎ Ensuring that CFM systems are always functional at the facility level & making sure beneficiaries understand that their privacy is well-reserved
∎ Guide beneficiaries who seek help (information, assistance, or feedback).
∎ Ensuring confidentiality and security of all informational resources related to feedback and complaints from beneficiaries
∎ Receiving complaints and feedback and responding to inquiries of the beneficiaries or others at the complaint desk in the Integrated Nutrition facility
∎ Writing the complaint on behalf of the participant at the facility or HH level maintaining confidentiality
∎ Ensuring that accountability to the affected population is understood and implemented.
∎ Maintaining effective record and filing system for all complaints solved and pending issues including correspondences.
∎ Clearly communicate the outcome of the action with the beneficiaries and communities when applicable, including follow-up/response with beneficiaries
∎ Providing technical advice and support to the participants through the Helpdesk
∎ Maintaining the beneficiaries database of the nutrition center to ensure entitlement account-ability
∎ Liaise with local authorities, community leaders, or other stakeholders to support the resolution of complaints.
∎ Special Note:
∎ Carry out any additional assignment in accordance with her/his position entrusted by the Nutrition Site Supervisor of GK from time to time and mutually agreed upon;
∎ Management may, at any point of time, modify this job description as it is deemed necessary in Gonoshastha Kendra's interests in consultation with the incumbent.
Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Noakhali
Read Before Apply:
Only shortlisted candidates will be contacted for interviews. The selected candidates are expected to join ASSP.
Company Information:
∎ Gonoshasthaya Kendra, Cox's Bazar
∎ GK-UNHCR/UNICEF/ WFP Project Office Chowdhury Properties, Ward No: 10 Middle Baharchara, Cox’s Bazar (Nearby Cox's Bazar International School)
Address::
∎ GK-UNHCR/UNICEF/ WFP Project Office Chowdhury Properties, Ward No: 10 Middle Baharchara, Cox’s Bazar (Nearby Cox's Bazar International School)
Application Deadline: 25 Jan 2025
Category: jobs
