Are you struggling with Kindle Something went wrong issue? And unable to find out how to fix this issue. Then the following are some troubleshooting steps, that will help you in resolving the same issue.
Kindle is a smart device, that is mainly designed for reading books. It is used to browse, buy, download, and read e-books, newspapers, magazines, and other digital media.
But as with other devices facing issues with Kindle is quite common. Many users reported they encountered Kindle Error Something Went Wrong.
This indicates you are facing an error while you are downloading the books. And there could be numerous reasons, which can lead to this problem.
However, don’t get upset while noticing this issue, as this is curable and can be fixed in just a few simple and easy steps. If you are unable to rectify this problem on your own.
Then here are some problem-solving solutions, that will help you in doing the same. Simply go through the given instructions.
Why Kindle Something Went Wrong Issue Occur?
Before fixing the issue, it is required to get familiar with the causes of the issue. So, the following are some common causes which can lead to the same problem.
- Unstable or no internet connection.
- Storage space is full in Kindle.
- Minor glitches.
Methods to Troubleshoot Kindle Error Something Went Wrong
As now you know what are the causes of the issue, now it is time to fix it as soon as possible. If you don’t know how to rectify this issue, then go through the following instructions to do the same.
1. Reboot the Kindle Device
The first and foremost step to resolve any technical issue is to reboot your device. Rebooting gives a fresh start and also fixes all the minor glitches of the device.
So, to fix Kindle Something went wrong, you need to restart your device. Doing this does not require many steps. To do this, you just need to turn your device off.
Simply, press the power button on the Kindle, until you the power options appear. Once appears simply choose the Restart option.
Now the screen will go blank. To turn it on again, simply press the power button for a few seconds until it restarts.
2. Check the Internet Connection
If restarting the device doesn’t help you out, then you need to check your internet connection. The following are some basic checks, which will ensure a stable connection on your Kindle device.
- Disconnect the router, and after that, you can reconnect it.
- Then check the speed of your network, by running a speed test.
- After this, you can also change your plan or contact your ISP.
- And then you can reset your router by pressing its reset button.
- Doing this will fix slow speeds and glitches.
3. Check Digital Orders on Amazon
If the apps or books do not appear on Kindle under your content and devices. This indicates that your purchase order has not yet been completed.
You can check whether the purchase is completed or not, by checking your digital orders on Amazon. Below are the steps to check digital orders on Amazon.
- Open the Amazon on your Kindle device.
- After this, visit your account.
- Then click on the “Your Order” option.
- Now from the top, choose the “Digital Orders” option.
- And then here you can see all your digital orders.
Sum up
Hopefully, the above instructions will assist you in how to fix Kindle Something went wrong. So, before you ask for assistance, follow the above steps as given to rectify the Kindle Error Something Went Wrong.
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