Spotify and Alexa are two of the most popular music streaming services in the world. They work great together, allowing you to control Spotify playback with your voice using Alexa devices like the Echo or Fire TV Stick.
However, sometimes things can go wrong. If you’re having trouble disconnecting Spotify from Alexa, don’t worry, you’re not alone. There are a few things you can try to fix the problem.
Step 1: Check Your Alexa App
The first thing you should do is check your Alexa app. Make sure that Spotify is still linked as your default music service. If it’s not, tap on the “Music & Podcasts” tab and then select Spotify.
If Spotify is still linked, try unlinking it and then linking it again. To do this, tap on the “Disable Skill” button next to Spotify. Then, follow the instructions to link Spotify again.
Step 2: Check Your Spotify Account
Next, you should check your Spotify account to make sure that Alexa still has access. To do this, go to the Spotify website and log in to your account. Then, click on the “Profile” icon in the top right corner and select “Account.”
Scroll down to the “Apps” section and look for Alexa. If it’s listed, click on the “Remove Access” button.
Step 3: Restart Your Alexa Device
If you’ve checked your Alexa app and Spotify account and the problem still persists, try restarting your Alexa device. To do this, unplug your Alexa device from power for 30 seconds, and then plug it back in.
Once your Alexa device has restarted, try disconnecting Spotify again.
Step 4: Contact Amazon Customer Support
If you’ve tried all of the above steps and you’re still having trouble disconnecting Spotify from Alexa, you can contact Amazon Customer Support for help. They should be able to help you troubleshoot the problem and get Spotify disconnected.
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Conclusion
Disconnecting Spotify from Alexa should be a relatively simple process. However, if you’re having trouble, there are a few things you can try to fix the problem. By checking your Alexa app, Spotify account, and restarting your Alexa device, you should be able to disconnect Spotify from Alexa without any problems.
Additional Tips
If you’re having trouble disconnecting Spotify from Alexa, try using a different device to access your Alexa account. For example, you could use your phone or tablet to open the Alexa app and disconnect Spotify from there.
If you’re still having trouble, try uninstalling and reinstalling the Spotify skill for Alexa. To do this, open the Alexa app and go to “Skills & Games.” Then, search for “Spotify” and select it. Tap on the “Uninstall” button and then reinstall the skill.
